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In line with Government recommendations, we are asking any patient experiencing a temperature, or a new continuous cough to cancel their appointment over the phone and to rebook when they are fully recovered.
For those visiting the practice, hand washing facilities and sanitisers are available for staff and patients. When trying on frames, each one will be cleaned with an antiseptic wipe before going back on display.We understand that some patients – especially those from more vulnerable groups [Over 70’s, or those with underlying health conditions] – may not be able to attend unless absolutely necessary. If these patients have any questions about the health of their eyes, please email or telephone the practice for advice. In some cases [subject to the date of your last sight test and our current frame stock] we may be able to make up and post out an emergency pair of spectacles based on your previous prescription and frame order. We are happy to post out any dry eye treatments or contact lens solutions and you can pay over the phone.
If you are a contact lens wearer please let us know if you require any further supplies and we can arrange for them to be posted to you, even if you usually collect them from us.
We look forward to continuing to fulfill your eye care and eye wear needs, now and in the future.
Please stay safe and well and the team wish everyone all the best during this time.